There are several different companies that offer superb customer service. What makes the best customer service is when the customer is waited on quickly, the part or product is always in stock and the price is down to save the customer money. So how does someone make this happen? There is a way that a company can reduce the cost and make their products and services available for everyone at any time.
Lean manufacturing is something that has been around for a while. Although there are not a lot of companies that have developed the lean way of thinking, it won’t be long until it catches on. What makes the lean idea successful is for several reasons:
- no waiting time for the customers;
- no inventory to keep up with;
- scheduling is encouraged in order to maintain and predict the needs for the day;
- using a batch to flow system will help control batches;
- line balancing;
- decrease process time.
All of these are important in order to make business a success using Lean Manufacturing.
Because production usually leads to a certain amount of products or services in a certain amount of time, the end result is several un-usable and wasted products and materials that end up being thrown away. When the company has several different products that have been wasted, it cost several thousands of dollars that the company must lose or make up for by increasing the price of their products. Either way, the money must be made in order to keep up. The main goal of Lean Manufacturing is:
- Totally eliminate all waste;
- Decrease the amount of employees hired;
- Decrease inventory;
- Decrease production time;
- Decrease space to save money.
This plan is not only effective but it must be necessary in order to manage a business that will be productive. Saving money on the cost of production and employees is not only crucial but it is necessary. Lean Manufacturing is a positive solution to a demanding problem that only increases. Millions of dollars are lost each year due to negligence and waste. In the end, the consumer will pay for this loss of income and expenses.
Companies that use lean manufacturing principles are required to train employees in system process that will see a change in their year-end gains and losses. This requires careful evaluation, planning and implementation. Improving customer service is a top priority for any business but with Lean Manufacturing, you will experience many operational improvements. Customers will be satisfied, employees will be happy knowing what they need to do and being able to do it in a clean and productive environment, and business expenses will decrease.